Our client is seeking a Sales Advisor to join their team based in Newtownabbey.
Responsibilities
* Dealing with initial customer enquiries, advising on feasibility, and talking through the basic designs for solar PV and battery systems in line with the customer’s needs and requirements.
* Manage new sales opportunities through inbound lead follow-up, outbound calls, and emails.
* Qualifying opportunities and redirecting them to the appropriate sales executives for further development and closure.
* Organise and plan daily travel routes and appointment setting for Sales Representatives.
* Deliver the best customer service before, during and after the system had been installed, focusing on what is best for the customer.
* Maintain a high throughput of calls to ensure customer enquiries are responded to ASAP.
* Make the most of a culture where there is no exclusivity on good ideas!.
* Update company CRM system.
* Maintain satisfactory conversion rates: from number of enquiries through to qualification and closure.
* Very occasionally, attendance at trade shows.
* Assist colleagues when required with any admin tasks that may be necessary.
* Organise own diary to ensure all tasks are completed in time.
* Use initiative to problem solve.
Skills and Qualifications
* 1 years proven sales and/or support experience with a focus on premium customer service.
* Strong phone presence and experience dialing dozens of calls per day.
* Excellent verbal and written communications skills.
* Ability to multi-task, prioritize, and manage time effectively.
* Must be living in N Ireland and be able to commute to the office daily.
* Must have a good geographical knowledge of NI.
* Highly organised with experience of planning workflows based on timescales.
* Experience working with Salesforce.com or similar CRM.
* Previous experience in a similar fast-paced role.
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