Job Title: Part Time Receptionist
Location: Telford
Hours: 18.5 hours per week
Working Pattern: Monday & Tuesday 08:30-17:00, Wednesday 08:30-12:00
Salary: £11,746 per annum
We are currently recruiting for a Part Time Receptionist to join a busy switchboard and administration team based in Telford. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has experience handling a high volume of calls alongside general administrative duties.
About the Role
As the first point of contact for tele enquiries, you will be responsible for answering and transferring calls promptly and professionally. In quieter periods, you will also support with a variety of administrative tasks such as data entry, file management and reception cover.
Key Responsibilities
* Answer and transfer incoming calls efficiently in line with service level targets
* Take accurate messages and relay them appropriately
* Maintain up-to-date notes in call management software
* Log call activity accurately
* Assist with general administrative duties, including data input, document management, filing, and archiving
* Create, index and track files using case management systems
* Provide cover for reception when required
* Attend any necessary training and contribute to the smooth running of the wider team
About You
To succeed in this role, you will need:
* Previous experience in a receptionist, telephonist or switchboard-based role
* Confident communication skills and a professional tele manner
* Good working knowledge of Microsoft Outlook, Word and Excel
* Strong attention to detail and accuracy in handling information
* Ability to stay organised and prioritise tasks during busy periods
* A team-oriented attitude with the flexibility to support colleagues when needed
Essential Requirements
* Previous experience handling incoming calls in a busy environment
* Strong IT skills and confidence using databases and document systems
* Ability to work confidentially and handle sensitive information appropriately
This is a part-time, office-based role with a supportive team and a varied workload. The position offers a stable weekly pattern ideal for those seeking a structured part-time opportunity.
To apply, please submit your CV outlining your relevant experience. We look forward to hearing from you.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, number and location (post code OR town OR county, as a minimum) are included.