Dnata Catering UK is the world’s largest inflight caterer. Now spanning more than 60 global locations, we continue to invest in growing our business through technology, new facilities and acquisitions. Our Shift Manger will pro-actively manage the daily operation, with responsibility for the delivery of safety cost, quality, compliance and people KPIs – in line with company, legal and airline standards. Highly motivated and driven in maintaining the highest standards in quality, food safety, HACCP and Health & Safety.
To ensure work is completed according to daily work schedule and all costs are within agreed targets and any issues escalated to Operations Manager when necessary.
Work in collaboration with Shift Supervisor to ensure that rosters, work schedules and teams are managed effectively and in a fair and transparent method.
Able to manage targets and ability to demonstrate their impact on business performance. Adhering to all Legislation, Company Policy and Compliance standards are met.
Providing Leadership, coaching and training to the team and dealing with any employee relations issues according to Company policy.
Stakeholder management.
Computer literate - Microsoft Outlook, Word and Excel
Evidenced people management experience e.g. dealing with performance issues, holidays, rosters and absence management
Experience of a fast moving and changing shop floor environment such as manufacturing, logistics, or FMCG
An understanding of cost and control management
Free breakfast, lunch and dinner on site
~ Free tea and coffee whilst on shift
~£60 towards both, dental and optical cover through our Simply health Cash Plan
~£150 if you Refer a Friend
~ Discounted gym membership at over 2000 gyms nationwide
~ Cycle to Work Scheme
~ Opportunity to enhance your learning through our inhouse apprenticeship programme
~ Access to our Employee Assistance Programme (EAP) which offers counselling