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Customer Service Coordinator, Peterborough
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Client:
Vistry Group
Location:
Peterborough, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
942156ca9b55
Job Views:
8
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Role Overview
In a Nutshell…
We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry East Anglia, at our Peterborough location. As our Customer Service Coordinator, you will liaise with customers, partners, technicians, and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will handle customer concerns received by telephone or email, and appoint contractors to address any snagging or defects in our homes.
We value in-person collaboration and team culture, but we’re also committed to supporting flexible working arrangements. Please raise any specific requirements during the interview process so we can explore how this could be accommodated.
What’s in it for you…
* Competitive basic salary and annual bonus
* Salary sacrifice car scheme available to all employees
* Up to 33 days annual leave plus bank holidays, increasing to up to 39 days with service
* Private medical insurance, with employee-paid cover
* Enhanced maternity, paternity, and adoption leave
* Competitive pension scheme through salary sacrifice
* Life assurance at 4 x your annual salary
* Share save and share incentive schemes
* Employee rewards portal with many more benefits…
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