Customer Service Sales Advisor (Inbound Calls Only)
Location: Northampton (Hybrid after training, 1 day in the office, 4 days from home)
Salary: £24,900 + Uncapped Bonus (£200 – £1,000 per month on average)
Start Date: Early October
Are you looking for a sales role with no cold calling? We're recruiting Customer Service Sales Advisors to join a leading insurance provider, where you'll be handling 100% inbound calls from customers looking to renew or purchase policies.
The Role
* Handle inbound calls only – no outbound sales.
* Support customers renewing existing policies or taking out new ones.
* Discuss pre-existing medical conditions with empathy and understanding.
* Provide accurate quotes, explain options clearly, and negotiate where required.
* Manage calls that typically last 20–25 minutes, ensuring quality service is delivered.
* Work towards achievable KPIs while maintaining a customer-first approach.
What ...