Initiative Lead & Activity Coordinator (Administration and Customer Service)
Location: Cannock, UK WS11 8JP
Duration: 9 Months
Hours: 40 Hours/Week
Key Responsibilities
⦁ Project Execution and Coordination: Drive project activities across assigned business lines, coordinating logistics, timelines, and resources for the file digitisation process.
⦁ Stakeholder Engagement: Serve as the primary liaison between central project leadership, local depot administrators, HR/Employee Relations (ER) teams, and external document management services. Must build confidence in new digital processes.
⦁ Process and Compliance Assurance: Ensure all file categorisation, retention, and disposal activities strictly comply with the established retention policy and data protection requirements. Conduct quality checks on documents.
⦁ Vendor and Logistics Management: Coordinate with third-party vendors for document collection, scanning, secure storage, and destruction services. Track progress and manage vendor performance.
⦁ Documentation and Reporting: Maintain project records, track site completion status, manage cost tracking, and provide regular progress reports to project leadership.
Required Skills and Experience:
⦁ Project Coordination & Stakeholder Management: Demonstrated experience in coordinating multi-site projects or initiatives with diverse stakeholders (depot managers, administrators, operational teams). Strong ability to communicate complex compliance needs and gain buy-in for process changes.
⦁ Data Protection & Compliance Knowledge: Ability to understand document retention policies and awareness of basic data protection principles, including the secure handling and disposal of sensitive information.
⦁ Organisational & Process Management Skills: Strong organisational abilities to manage multiple locations simultaneously, track progress against timelines, and coordinate logistics. Attention to detail and proficiency in documentation and reporting.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy