Working hours: This role is available on a part-time, job-share and full-time basis
Fixed term contract: 12 months
Salary: Depending on experience, plus an excellent benefits package
Location: Swindon or Fareham – flexible hybrid working options
Closing Date for applications: 28th April 2026
The Opportunity
We are looking for a dynamic and enthusiastic individual to join our knowledgeable and creative team. This role requires a track record in creating direct-to-customer communications within a regulated environment. You’ll be articulate and customer focused, with great writing and creative skills and an eagerness to learn more.
You’ll work in collaboration within the team and wider Marketing and business stakeholders to deliver innovative communications solutions to enhance our customers’ experience. You’ll be adept at interpreting regulations in an engaging way and be prepared to challenge and bring new ideas, so our customer communications are constantly improved.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What will you be doing?
* Develop innovative and compelling communications and campaigns that engage and inform customers and align with regulations and brand.
* Collaborate with various teams to develop and promote communications.
* Use research and insight to inform and measure the effectiveness of communications and campaigns.
* Present and share ideas effectively with stakeholders at all levels.
* Ensure all communications meet business, regulatory, legal, and compliance standards.
* Maintain and enhance robust processes and support controls.
* Understand and interpret regulatory papers, influencing and communicating their impact on communications.
What are we looking for?
* A team player and collaborator
* Articulate, rigorous, and confident
* Resilient, proactive, professional, optimistic, and empathetic
* Delivery-focused
You likely have
* Experience in a similar role
* The ability to cope in a fast-moving environment
* Excellent written and verbal communication and influencing skills
* Commercial acumen
* Collaboration and facilitation skills
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
We are an inclusive employer and ensure that all candidates feel comfortable and are able to perform at their best during the interview. All applicants will be treated fairly and with respect, irrespective of background, disability or other protected characteristic.
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