Data Centre Support Engineer Apprentice – 18 months Fixed Term Contract
Join our Amazon Web Services (AWS) infrastructure services team as a Data Centre Operations (DCO) Apprentice and help deliver the technology that powers businesses, entertainment, and innovation worldwide.
We welcome individuals from all backgrounds who possess a keen interest in technology, strong problem‑solving abilities, and excellent customer service skills. A proactive, organised approach to work, the ability to communicate technical information effectively, and a commitment to continuous learning are essential.
Key Job Responsibilities
* Working at the forefront of AI infrastructure, supporting the systems that power Amazon’s most advanced technologies
* Supporting the diagnosis and resolution of technical issues across servers, networks, and power systems
* Responding to and prioritising trouble tickets to keep data centre operations running smoothly
* Install and set up server racks, following company procedures and safety standards
* Learning to replace hardware components safely and accurately under guidance from experienced technicians
* Monitoring system performance and contributing to preventative maintenance activities
* Gaining exposure to cyber security principles and system protection best practices
* Collaborating with facilities teams during power and cooling maintenance events
* Participate in small to mid-scale projects that enhance system reliability and efficiency
Basic Qualifications
* Be 18 years or over before the start date (September 2026)
* Be a UK national and able to obtain UK Government Security Clearance
* Have the right to live and work in England (if on a visa, must be able to legally work and reside in England for the entire duration of the program)
* Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
* Be a resident of the UK for the entire duration of the program
* Not be registered to study on a UK government funded course ending August 2026 or later
* Have a minimum of 3 GCSEs (or equivalent) at grades 4 or above (A‑C) in any subject
* Have GCSEs in English and Maths (or equivalent qualifications) at grades 3 or above (D or above)
* Provide a Statement of Comparability for qualifications received outside the UK via UK ENIC
* Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval
* Position is an 18‑month fixed‑term contract; you must not already hold a similar qualification at a higher level
* Apprenticeship assumes some or little knowledge/experience of the occupation
Preferred Qualifications
* Curiosity and eagerness to learn about technology and systems
* Problem‑solving and analytical skills
* Attention to detail and commitment to safety
* Effective communication and teamwork
* Adaptability and willingness to take on new challenges
Additional Information
You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance.
Further details: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels
If successful you will be assigned to one of our data centres within the Thames Valley region.
Equal Opportunity & Diversity
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and security of data is a longstanding priority for Amazon. Please consult our privacy notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Job ID: A3140299
Company: Amazon UK Services Ltd. - A10
#J-18808-Ljbffr