Fire Alarm Operations Manager – Essex - £60,000 This role is responsible for overseeing operational performance across the business, ensuring compliance with industry standards, improving efficiency, and maintaining high levels of customer satisfaction. The Operations Manager will work closely with senior leadership and department managers to drive continuous improvement, support staff development, and ensure the business operates in line with regulatory and quality requirements. Salary Package: £55,000 - £60,000 40 Hour working week 25 days of Holidays Company Car Allowance Yearly bonus Duties: Lead internal and external audits, ensuring full compliance and timely completion of actions Maintain and improve company policies, procedures, and certifications Monitor and improve operational performance and efficiency across departments Implement process improvements to support business growth Analyse performance data and report to senior management Manage and develop staff, including reviews, recruitment, and employee relations Act as the main escalation point for customer and internal issues, ensuring prompt resolution Build and maintain strong client relationships, attending meetings when required Oversee suppliers, subcontractors, and company resources (fleet, stock, equipment) Support procurement activities and cost control Contribute to continuous improvement initiatives and general b...