Join Our Team as a Shift Manager!
Are you ready to take the lead in creating unforgettable experiences for our guests? As a
Shift Manager
at Butlin's, you will be the heartbeat of our team, ensuring everything runs smoothly during your shifts. Reporting directly to the Venue Manager, you’ll play a pivotal role in fulfilling our daily operational plans while keeping our guests smiling! Your Mission
In this dynamic, guest-facing role, you’ll be responsible for: Coaching and supporting your team to deliver exceptional guest experiences. Driving key targets like add-on sales and promotions. Ensuring the right tasks are completed at the right time to meet fluctuating guest demand. Allocating time for non-guest facing tasks, allowing you to focus on what matters most—our guests! Key Responsibilities
As a Shift Manager, you will: Enhance guest experiences by improving Guest NPS and feedback. Boost Employee NPS to foster a positive work environment. Ensure we have the right people in the right place at the right time to achieve our goals. Skills, Knowledge & Expertise
To thrive in this role, you should bring: Experience in managing teams and meeting key objectives. A knack for driving sales and promotions while supporting your team. Strong organizational skills to manage stock and ensure a high-quality guest experience. The ability to capture guest feedback and take action to improve our services. Leadership qualities to coach and develop your team, aligning with Butlin’s Values and Leadership Behaviours. Excellent communication skills and the ability to juggle multiple priorities. What We Offer
At Butlin's, we believe in rewarding our team members! Here’s what you can expect: A vibrant work culture that values fun, excitement, and adventure. Opportunities for growth and development within the company. A chance to be part of a team that genuinely cares for each other and creates smiles every day. About Butlin's
For over 80 years, Butlin's has been the go-to destination for fun and adventure! Whether it’s a family break filled with action or an epic adult-only weekend, we delight hundreds of thousands of guests each year. Our culture is what sets us apart, and we’re committed to providing an Altogether More Entertaining and Fun Break. If you’re ready to create smiles, get stuck in, and be part of a caring team, then this is the perfect opportunity for you. Join us at Butlin's—there has never been a more exciting time to be part of our journey!