Client Advisor/Brand Ambassador- Luxury Jewellery Brand - London
Client Advisor/Brand Ambassador- Luxury Jewellery Brand - London
Direct message the job poster from Legacy London Recruitment
Recruitment Account Manager at Legacy London
We are recruiting for an experienced luxury Client Advisor to join a fast-growing fine jewellery brand, who have recently opened their first flagship boutique in West London.
As a Client Advisor, you will be the face of the brand—providing an exceptional client experience rooted in elegance, discretion, and personal connection. You will guide customers through a journey of craftsmanship and beauty, helping them select timeless pieces and celebrate life’s most special moments.
Key Responsibilities:
* Deliver a world-class, personalised client experience aligning with both luxury and brand standards.
* Build strong, lasting relationships with clients through consistent follow-up, styling advice, and after-sales support.
* Maintain deep product knowledge of fine jewellery and brand storytelling.
* Meet and exceed individual and store sales targets.
* Assist with visual merchandising and uphold the boutique’s immaculate presentation.
* Handle transactions with precision, confidentiality, and professionalism.
* Stay updated on trends in luxury fashion, jewellery, and client lifestyle preferences.
* Support inventory management and loss prevention protocols.
Who Are you:
* Prior luxury retail experience ideally within jewellery or fashion (minimum 4 years preferred).
* Strong interpersonal and communication skills.
* Passion for fine jewellery and storytelling through products.
* Poise, polished appearance, and a strong sense of discretion.
* Ability to thrive in a fast-paced, client-focused environment.
* Multilingual skills are a plus
* Flexibility to work weekends, evenings, and holidays as needed.
This is a great opportunity to join a sustainable and growing brand that a redefining the luxury jewellery industry. Salary and job title are negotiable and dependent on experience.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Industries
Retail and Retail Luxury Goods and Jewelry
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