Resident Lift/Escalator Service Engineer – Dartford, Kent Location: Client-based, Dartford, Kent Role Overview Are you ready to join a truly international, talent-driven company that prioritises Safety, Ethics, Quality, Innovation, and Employee Opportunity? Otis are seeking an experienced Engineer to become part of our South East team. As a skilled Engineer, you'll be stationed at a high-profile, prestigious client site in Dartford, where you'll manage and maintain a portfolio of lift and escalator units. This role demands a high degree of responsibility and ownership at a busy, customer-facing retail location. A Day in the Life: * Perform maintenance and service visits for 100% of the 62 lift and escalator units on site. * Manage the portfolio of units within your designated geographical area/territory. * Respond swiftly to breakdowns, aiming for a first-time fix. * Carry out minor repairs to ensure continuous operation. * Build and maintain a strong working relationship with the customer by liaising daily and meeting contractual obligations/KPIs. * Attend monthly review meetings on-site with your Service Area Manager and the customer to discuss operational success and necessary actions. * Collaborate closely with Insurance Inspectors, assisting with inspections and addressing defects promptly. What You Need to Succeed: * NVQ Level 3 in lift/escalator service, maintenance, or r...