And the job listing Expires on September 25, 2025
Full-Time Job Hospitality, Events & Tourism
The Host is responsible for providing exceptional hospitality to all guests. The host is a critical role that is the first and last touch point when our guests arrive and leave the establishment.
* Provide prompt and courteous service to all guests. Always serving guests in a friendly and professional manner.
* Ability to understand and work in assigned sections unless otherwise noted by Manager on Duty.
* Escorts guests as soon as possible to the appropriate table and presents menus. Offers assistance if necessary with highchairs, etc.
* Keeps the Host station clean and organized. Ensures all menus are clean. Restocks necessary supplies and brings all areas up to standard.
* Completes opening, ongoing and closing side-work, with manager approval before clocking out.
* Follows opening/closing checklist and company policies to meet role objectives.
* Maintain relevant knowledge of all food and beverage menus, directions, entertainment and all upcoming events.
* Follow all company policies and procedures.Comply with all policies and standard operating procedures of the company.
* Follows company policies and mandated law with regards to proper food handling and storing.
* Gives a warm and pleasant farewell to guests and invites them to return.
* Attends shift meetings according to shift schedule.
* Maintains a clean and neat appearance while adhering to the uniform standards of the host position.
* Maintains a favorable working relationship with all other company employees and purveyors to foster and promote a cooperative and harmonious working climate.
* Other duties may be assigned.
Qualifications
* Minimum 3 years of FOH supervisory experience in a high-volume restaurant.
* Strong listening and communication skills.
* Problem-solving and critical thinking.
* Must be able to work independently and on a team, maintaining a high level of performance.
* Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
* Provide exceptional service to internal and external Guests while leveraging the knowledge of the position and the business.
* Stay engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
* Build lasting relationships by demonstrating honesty, integrity, and effective communication.
* Driven to exceed expectations while remaining accountable and fair.
* Must be 18+ years old.
* Demonstrate strong listening and communication skills.
* Demonstrate problem-solving and critical thinking.
* Ability to work independently and on a team, maintaining a high level of performance.
* Focus on teamwork and collaboration of others.
* Physically able to lift/move items up to 50 pounds and open/close containers.
* Ability to manage the reservation system and floor plan to ensure smooth flow of business.
* Able to multitask under pressure while maintaining composure
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