Pensions Administrator / Officer - Benefits Team (LGPS)
📍 City Centre | Hybrid Working (3 office / 2 home after training)💷 Competitive salary + excellent public sector benefits
🕒 Flexi-time (7am-7pm)
I am exclusively working with a well-established public sector organisation seeking experienced Pensions Administrators to join their Benefits team. This is a fantastic opportunity to join a stable, supportive environment where your technical expertise will directly impact members at key life stages.
With multiple permanent roles available, this is an ideal move for candidates looking to develop their LGPS career within a highly regarded pension fund.
The Role
This position sits within the Benefits team, focusing on the final stages of the retirement process, where accuracy, technical knowledge and strong communication are essential.
You'll be responsible for:
Calculating and processing retirement benefits, AVCs and pension payments
Verifying and analysing member records, liaising with employers and scheme members
Responding to complex queries around entitlement, calculations and legislation
Managing end-of-process payments, including AVC conversion options
Handling member correspondence, phone and counter enquiries
Ensuring compliance with LGPS regulations and HMRC legislationThis is a highly detail-oriented role, suited to someone confident working with complex pension calculations and sensitive financial data.
What I'm Looking For
We're keen to speak with candidates who have:
✅ Previous pension administration experience (LGPS highly desirable)
✅ Strong understanding of pension calculations and member benefits
✅ Experience handling complex queries and casework
✅ Excellent numeracy and attention to detail
✅ A background in a financial, pensions or regulated environment
💡Candidates from other pension schemes or financial services backgrounds with transferable skills will also be considered as long as you are comfortable with manual pension calculations.
What's On Offer
This role comes with a highly attractive public sector package:
🏡 Hybrid working (homeworking available after training period)
⏰ Flexible working hours (core hours 10-12 & 2-4)
🌴 28 days holiday, rising to 33 + bank holidays
🎄 Christmas shutdown period through to New Year!
🚲 Salary sacrifice schemes (car & bike)
❤️ Healthcare plan & Employee Assistance Programme
💸 Local Government CARE Pension Scheme
🏋️ Leisure discounts & staff savings schemes
➕ Option to purchase up to 10 additional days annual leave
Why Apply?
This is a brilliant opportunity to:
Join a secure, well-structured public sector organisation
Develop your technical pensions knowledge (LGPS focus)
Work in a supportive, team-driven environment
Benefit from genuine work-life balance and flexibility
Important Information
📌 Hybrid working is available once initial training is complete (training duration will depend on experience).
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)