Customer Administrator - Temp to perm Opportunity!
Hours: 8.30 - 5pm (Mon - Friday)
Pay: upto £13ph
Location: West Kent
**HOT NEW ROLE**
Our client based in the West Kent area is looking for a new customer service administrator to support there growing team!
With this role you will be supporting a team that processes bookings for some prestigious clients within the UK.
This role is a temp to perm opportunity for the right candidate and offers flexible working hours & monthly bonuses upon successful training completion.
Responsibilities:
Managing a key client account from beginning to end
Answering inbound calls and assisting clients with enquiries and bookings of appointments.
Responding to emails through booking in appointment or answering client queries.
Update jobs with changes and statuses of each job.
Contacting customers to book in appointments.
Provide a high level of personalised customer service at all times
Updating clients on the status of jobs
You would be playing a vital role within an expanding business, as first point of contact for our clients, delivering excellent customer service and exceeding their expectations.Desired experience and qualities;
Excellent communication skills and telephone manner.
Previous experience within customer service role.
Working within a face paced environment.
Good working knowledge of Microsoft Office applications
Ability to multi-task and work on your own initiative in a busy envir...