* Review incoming connection applications to ensure they meet minimum information requirements and identify any permits/easements needed.
* Release schemes to Connection Technicians with an accurate overview to help them confirm customer requirements.
* Produce compliant estimates for low voltage connection works (single properties or small developments) following internal and external standards.
* Handle desktop requests for disconnections, diversions, unmetered supplies, and street lighting.
* Ensure quotations are accurately calculated using the internal price book.
* Provide support to colleagues within the Connections team.
* Manage daily workload to ensure regulatory compliance.
* Work closely with Technicians to deliver a high-quality customer experience.