We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered around exceptional customer service. You will lead store teams in the absence of the Store Manager and ensure high standards and excellent service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking attitude.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched a 5-year business strategy with the vision of becoming a true omni-channel retailer. This involves significant investment in our colleagues and creating opportunities in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support (education tools, salary advance)
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to learning and development resources
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your career aspirations, click 'apply now'. We reserve the right to close the vacancy early once sufficient applications are received. Apply early to avoid missing out.
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