Reporting to the Head of Employee Relations and HR Policy, this newly created role will act as the senior HR /ER case manager and support not only the more complex cases across a range of employee relations issues including but provide guidance to the team on all aspects of Attendance management, Performance management, Disciplinary and Grievance matters, in line with local HR Policies. We are on a journey to ensure a Restorative, Just and Learning Culture is embedded in all of HR policies and processes and you will be pivotal in ensuring our success in this area. You will provide leadership and line management of the HR Advisory team overseeing workflow, triaging cases and supporting service improvements to ensure a professional high quality, customer focused, and consistent employee relations service is provided to all staff groups across the Trust. Key to the success in this role will be a customer orientated approach to People Operations service delivery. Good attention to detail and excellent Microsoft office skills (Word and Excel) in addition to a proactive and solution focused team based approach is also a must. You should be educated to masters level or equivalent and be CIPD Level 7 qualified. The role is full-time Monday to Friday and we offer hybrid working with an expectation that you will be based on site at least 2-3 days per week. About us We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff. We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Person Specification Education, Qualifications and Training Essential • Level 7 CIPD or equivalent Masters Level education • Evidence of continuing professional development Desirable • Awareness of Just and Learning Culture and Restorative practice in an HR policies Experience Essential • Significant HR Generalist experience including managing organisational change programmes and complex employee relations cases up to and including dismissal. • Policy writing and research and development of processes and guidance. • Coaching and training of Line Managers. • Previous line management experience or supervisory experience. Desirable • NHS Experience and working knowledge of NHS Agenda for Change terms • NHS Experience and working knowledge of NHS Medical/Dental Terms and Conditions Knowledge and Skills • Thorough understanding of employment legislation and best practice. • Knowledge of current NHS and employment related Government issues and employment policy direction • Customer focused with the ability to build relationships at all levels. • Ability to interpret legislation, national terms and conditions of employment and other guidance and provide pragmatic risk appropriate solutions. • IT skills i.e., word, excel and PowerPoint and the ability to manipulate, interpret and describe complex information. • Ability to work under pressure, be able to prioritise and work to tight deadlines ensuring competing demands are met