Overview
Join to apply for the Veterinary Receptionist role at CVS Group UK.
Location: Newbury, Berkshire
Contract: permanent
Hours: 33.4 per week
Shift Pattern: 8 hours per day, 4 day week, 1 weekend in 5
About Falkland Veterinary Clinic
Take a look at the practice here: Vet Collection link
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, and e-commerce. Our success comes from the passion our people have for animals and for making pets a priority.
About the Role
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Falkland Veterinary Clinic.
Day-to-day Duties
* Answering phones and booking appointments
* Responding to queries via phone, in person and email
* Registering new clients
* Completing insurance forms
* Dispensing medications
* Taking payments
* Providing a warm and welcoming experience to clients arriving at the practice
What We're Looking For
* Previous Receptionist experience is essential; veterinary experience is a plus
* Resilient with the ability to cope with potentially distressing situations
* Excellent communicator with strong empathy
* Excellent customer service skills and experience dealing with the public
* Positive attitude and excellent teamwork skills
* Proficiency in Microsoft Office and other database systems
What We Can Offer You
* Salary in line with the National Living Wage (as of 1 April 2025)
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
* Supportive and collaborative team environment
* Staff discount on veterinary bills and products
* Employee Assistance Programme and access to Mental Health resources
* And more
Careers path: The Receptionist Careers Pathway offers structured development within CVS. More information is available in our pathway resources.
CVS is committed to being an inclusive place to work where difference is celebrated and everyone feels able to deliver their best. We strive to build a workforce representative of our diverse communities.
Note: We are unable to accept applications from candidates without the Right to Work in the UK and cannot provide visa sponsorship for this clinical support role.
To apply for this position, please click the 'Apply Now' button below.
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