Citrus Recruit is excited to be working with a leading Coventry based IT company to recruit for a Sales Support Administrator.
Your role is a key part of the sales function, working alongside the sales team to manage multiple sales order projects at a time, working at a fast pace and under deadlines.
Our client offers a wide variety of IT and telecoms products, supported by an established training program and ongoing professional development. The ideal candidate for this role will have a background of working in a busy environment alongside the sales team.
This is an office-based role, where you will be expected to be in the Coventry office Monday to Friday 8.30- 5pm.
Responsibilities & day to day duties
As a Sales Support Administrator you will be responsible for:
Act as the main point of contact throughout the sales process, internally and externally
Manage end-to-end processing of sales orders, ensuring accuracy and timely completion
Handle inbound calls, resolving queries or directing them to the appropriate team
Identify and resolve order discrepancies efficiently
Complete reporting and commission tracking forms, weekly reviews with the sales team
Collaborate with internal departments to deliver the best outcomes for customers
Provide proactive support to the sales and management teams, including ad hoc tasks
Skills & experience required.
At least 12 months experience in Sales Support/ Administration role
Excellent administrative skills including Microsoft and external/ internal software
Highly proactive
Be driven, determined & self-motivated
Strong relationship building skills
Be able to work as part of a team
Excellent communication skills and telephone manner
Excellent listening skills
Benefits
Salary of £25,000
Quarterly commission, up to 7% of salary
Monday to Friday 8.30 to 5pm
20 Days annual leave Plus bank holidays increases by 1 day per annum until 24.
Birthday off
Dress Down Policy
Free Parking
Pension (NEST)
Company days Out.
Full Induction and Development Programme
Salesperson of The Month/ Salesperson of the Year
Annual performance and Pay Reviews.
The consultant recruiting for this role is Hannah Burford.
Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.
While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities