3 Worcester Street, Oxford, OX1 2BX Student Welfare and Support Services works collaboratively on student health and welfare issues with colleagues in colleges, academic and administrative departments, the Oxford University Student Union and key statutory services and other partners outside of the University. An exciting opportunity is available to join the Disability Advisory Service on a full-time permanent basis as an Assistant Disability Advisor. What We Offer Working at the University of Oxford offers several exclusive benefits, such as:
1. 38 days of annual leave to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
2. One of the most generous maternity and adoption leave schemes in UK higher education, offering up to 26 weeks of full-pay leave, followed by additional statutory and unpaid leave options.
3. A commitment to hybrid and flexible working to suit your lifestyle.
4. An excellent contributory pension scheme.
5. Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
6. Access to a vibrant community through our social, cultural, and sports clubs.
About the Role You'll be working as part of a small specialist team within the Disability Advisory Service (DAS) dedicated to supporting students with disabilities. Using a structured interview tool/assessment template, you will conduct preliminary assessments of study support needs and ensure that enquiries are triaged effectively. You will also work closely with colleagues in colleges, departments, and wider University services to identify and help remove accessibility barriers for students. Accurate record-keeping within our case management system (CRM) is essential. Collaboration will be at the heart of your role. You’ll liaise daily with colleagues across SWSS (including Disability Advisors and the DAS Admin team), offering a coordinated and professional service to students, staff, and external bodies. About You Candidates should have/be able to demonstrate:
7. Education to first-degree level (or with equivalent experience) and a willingness to learn and develop new skills.
8. Well-developed verbal and written communication skills, particularly the ability to interpret, clarify and explain complex information
9. Strong interpersonal skills, including tact, sensitivity and diplomacy. Ability to respond confidently, appropriately and professionally to students and offer holders with a range of disabilities who may present in distress
10. Ability to establish good working relationships with a range of people and contribute to building team morale.
11. The ability to organise and prioritise your own workload in a busy environment, meeting deadlines while maintaining accuracy and attention to detail.
12. A proactive and flexible mindset, with a creative approach to problem-solving and improving processes.
13. Excellent IT skills, including substantial experience of Microsoft Excel and Word, together with the ability to master bespoke systems.
Application Process
14. A covering letter/supporting statement
15. Your CV
16. The details of two referees