Job Overview
The Sister/Charge Nurse in Emergency Care will be responsible to the Matron and the Trust, jointly contributing and assisting with service delivery for the Emergency Department and the Medical Division. The role incorporates a 24-hour responsibility managing and effectively leading the clinical nursing team alongside other agencies. The post holder will be a role model, providing regular direct clinical care. The post holder is required to hold a registration with the Nursing and Midwifery Council and maintain standards in accordance with UK law, the NMC, Trust and EU guidelines. The Sister / Charge Nurse in Emergency Care will report to the Senior Charge Nurse/Sister, with responsibility to ensure safe workforce and staff development are in place to ensure delivery of quality, safety, financial and workforce targets and be professionally accountable to the Divisional Director for Quality and Nursing for Medicine.
Main duties of the job
Highly visible, accessible, authoritative and influential figure on whom staff, patients, families and carers can rely, to ensure the fundamentals of care are delivered effectively and efficiently.
Provide professional leadership to nurses, midwives and students, acting as a role model within the department, medical division and the Trust ensuring that competence in managerial and clinical practice is both developed and maintained.
The post holder will be expected to take a lead on bed management, coordinating admissions and transfers of patients from and to the Unit to maintain good patient flow.
Provide assurance to the Chief Nurse and Divisional Director for Quality and Nursing that there is continuous improvement in the delivery of clinical services within the Department and are tailored to the needs of the patients.
Provide clear clinical leadership for nursing, working flexibly as a member of the Emergency department team to ensure standards are being maintained, evaluated and where necessary improved.
The post holder will deputies for the Senior Sister if required.
Support the development of nursing skills in all aspects of the role providing expert clinical knowledge and specialized advice.
Provide nursing leadership, set and maintain professional nursing standards, provide professional nursing advice and direction to the staff.
Working for our organisation
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Detailed Job Description And Main Responsibilities
KEY RESULT AREAS
Safety
Deliver the outcomes and measures for patient safety as identified in the Trusts for the Emergency Department, ensuring that day to day delivery is timely and safe, supporting the organisation to meet the corporate agenda; for example, Care Quality Commission and legislation.
To facilitate complex care, discharge or patient care issues or complaints using analytical skills to problem solve and find solutions to ensure best practice and best patient care outcomes are achieved.
Be responsible for ensuring compliance with all NMC professional codes both personally and for the nursing team.
Act as a role model for nurses within the department, promoting and demonstrating the standards of care expected. Contribute to nursing teams utilising shared governance to continuously improve standards.
Provide an integral role to ensure the management and prevention of hospital-acquired infection in liaison with Infection Control Team and governmental standards.
Ensure clinical governance agenda encompasses continual quality improvement that focuses on reducing risk and developing efficiency and quality in care.
Protect and enhance the Trust high standard of reputation. This will involve reporting to the Matron any investigations and resolutions of patient complaints
Quality/Patient Experience
To support the organisation in meeting the quality agenda and embedding it into practice including:
Public, patient involvement
Recruitment and Retention
Infection prevention and control
Hospital Cleanliness
Care Bundles
Care of Learning disabilities patients in the area of specialty
Tissue Viability
Medicines Management
Safe environment for patients, staff and visitors
Patient Dependency
Nutritional Screening Slips, Trips and Falls
Safeguarding Agenda for Vulnerable Adults and Children
Safety Thermometers
Undertake inspections/audits of clinical areas in order to maintain standards.
Utilise complaints as a resource from which to improve.
Improve the patient experience.
Provide support to patients' relatives, carers and staff in the delivery of nursing care.
Lead, inspire and coordinate by motivation, the development and implementation of nursing and midwifery care standards, encompassing the "Essence of Care" philosophy, against recognised best practice, facilitating continuous review, benchmarking and improvement.
The role consists of working across both Emergency departments IN Gloucester and Cheltenham.
Please see JD and PS separate
Contact Details (Email contact preferred)
Mike Garrett (Senior Charge Nurse- Emergency Department)
[email protected]
Person specification
Qualifications
Essential criteria
Active registration with the NMC or HCPC United Kingdom
Recognised Degree/ Diploma in Nursing
Immediate Life Support
Triage Training
Desirable criteria
Advanced Life Support or Advanced Paediatrics Life Support Course (EPLAS/APLS)
Minor Injury/ Illness
Experience
Essential criteria
Experience (through placement or employment) of working in an acute clinical environment
Enhanced Knowledge and experience of working as a Staff Nurse in the Emergency Department
Desirable criteria
Appropriate experience working as a Registered Nurse in an acute setting/Emergency Department
Knowledge / Skills
Essential criteria
Able to prioritise own workload and that of others as appropriate
To achieve a range of clinical competencies as required fulfilling the role
Personally resilient and able to manage complexity and work in an ambiguous or changing environment
Excellent presentational, communication and interpersonal skills
Demonstrates ability to maintain and contribute to the development of standards of practice, conduct or decision making in conjunction with team, senior nurses