Job Description
Experienced CCTV Controller – Samlesbury
£16.07 per hour | ⏰ 12-Hour Shifts | 4 on 4 off | Days & Nights
Permanent Role with Securitas
MUST HAVE MIN 1 YEAR CONTROL ROOM EXPERIENCE
As a CCTV Controller you will be the central point of security operations — monitoring surveillance systems, identifying and escalating incidents, and ensuring safety protocols are followed at all times. From real-time decision-making to using advanced technology, this role is all about staying alert, calm under pressure, and responsive
What You’ll Be Doing:
* Monitoring CCTV, Access Control, Alarm & Detection Systems
* Reporting equipment faults and security incidents accurately and promptly
* Overseeing security personnel performance and appearance
* Ensuring compliance with company and client protocols
* Supporting management with continuous improvement and best practices
* Participating in tech trials and promoting user adoption
Qualifications
What You’ll Bring:
* CCTV Licence and front line licence SG/DS
* minimum 12 months experience in control room environment
* IT skills the use of Office 365 i.e Excel. word
* A background in security, contact centre work, or customer-facing roles
* Tech-savviness and a genuine interest in learning new systems
* Clear communication skills – written and verbal
* A professional, approachable attitude with strong attention to detail
* A proactive mindset with a commitment to excellent service
⭐ Bonus Skills (Preferred, Not Essential):
* Valid SIA CCTV Licence
* Previous experience in a control room environment
* Familiarity with security systems and site layouts
* Confidence using software and digital reporting tool
* experience using Pelco system and milestone CCTV software.
* experience with fire management systems.
* 2 years experience