Senior Store Manager
About The Role
As Senior Store Manager of the Fresh Store at The University of Bath, you'll lead a fast-paced, high-volume retail environment serving over 20,000 customers each week during term time on our thriving campus. This is a unique opportunity to run a Southern Co-op franchise operated entirely by University of Bath staff and students, right at the heart of campus life.
You will have full responsibility for a diverse and complex store offer, including a Post Office and instore bakery, ensuring excellent standards, product availability, and service across all areas. Managing ordering across multiple suppliers, you will investigate stock variances, maintain tight stock control, and ensure all procedures are consistently followed, with a strong focus on reducing wastage and maximising profitability.
People leadership is central to this role. You will recruit, train, and develop a high-performing team, embedding a positive, inclusive culture where every team member feels valued and contributes to the success of the store. You will set clear expectations, lead by example, and create an environment that supports learning, accountability, and teamwork.
You will also take ownership of on-shelf availability, store standards, and operational compliance, ensuring the store looks great and performs at its best at all times. Planning and organisation will be key, as you manage promotional calendar changes, annual stocktakes, and planned closure periods, keeping operations running smoothly throughout the academic year.
This is a hands-on, varied, and rewarding role for a motivated retail leader who thrives in a busy environment and enjoys making a real impact within a vibrant university community.
About You
We are looking for a professional and motivated individual who can demonstrate:
Proven experience in a retail management role, with a strong track record in operational and people leadership
An authentic and credible leadership style, with the ability to motivate, support, and develop teams to achieve shared goals
Confidence and resilience to operate effectively in a fast-paced environment with changing priorities
A proactive approach to driving positive operational change, understanding how commercial operations contribute to the wider University strategy
A genuine passion for delivering excellent service and enhancing the experience of the University community
Knowledge of stock control, EPOS systems, and multi-supplier ordering
Further information
This role is offered on a permanent, full-time basis (36.5 hours per week).
Please note that the role title "Senior Store Manager" is used for advertising purposes only. If you are successful in your application, your official role title will be "Retail Senior Store Manager.
For an informal discussion about the role please contact James Jeffery, Retail Operations Manager on ; however please ensure that you submit your application through the university's website.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you
Benefits
We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
Free counselling services through Health Assured
Cycle to work scheme
Electric vehicle salary sacrifice scheme
Staff discount at Team Bath gym
Staff discounts on postgraduate tuition fees
Staff discount on language courses
Generous employer contributory pension schemes
Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
Free entry to the Holburne Museum in Bath
Local discounts and more
A family-friendly workplace
An excellent reward package that recognises the talents of our diverse workforce
Relocation allowance
Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
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Further Details
Job Description & Person Specification
Terms and Conditions of Employment
Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.
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