Overview
Werfen
Werfen, founded in, is a worldwide developer, manufacturer and distributor of specialized diagnostic instruments, related reagents, automation workcells, and data management solutions for use primarily in hospitals and independent clinical laboratories. The Company’s business lines include Hemostasis, Acute Care, and Autoimmunity diagnostics, as well as Original Equipment Manufacturing. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.
Our North American Commercial Operations, as well as our Headquarters and Technology Center for Hemostasis and Acute Care Diagnostics, are based in Bedford, MA. Our Headquarters and Technology Center for Autoimmunity Diagnostics is based in San Diego, CA. Additionally, our Technology Center for Hemostasis and Blood Gas Reagents is in Orangeburg, NY, and our Technology Center for Whole Blood Hemostasis is in San Diego, CA.
Job Summary
This position is responsible for managing a technical team in support of supplier processes. Provides technical support for continuous improvement efforts focused on supplier processes improvement and optimization.
Responsibilities
Key Accountabilities
1. Work in tandem with the purchasing group to identify component issues, evaluate suppliers and assist in the strategic selection of international suppliers for various commodities.
2. Supervises a staff of technical professionals; Exercises responsibility to hire, transfer, discharge, or discipline employees in accordance with company policy; Conducts performance appraisals and recommends salary actions; Implements policies, procedures, and work standards to meet established company goals and objectives.
3. Responsible for the resolution of production process issues utilizing problem solving techniques to analyze, identify root cause(s), develop, and implement solutions. Leads a technical team in the resolution of NCR caused by suppliers, with the goal of keeping the production lines running.
4. Provides technical support for continuous improvement efforts by conducting root cause analysis then formulating and implementing corrective action proposals. Utilize statistical techniques to study processes and validate changes.
5. Performs research on technology, equipment, and tooling to improve internal and external process quality, yield, or cost.
6. Generates proposals for cost savings and implementation, including cost of ownership, ROI, and benefit analysis.
7. Oversees the engineering design of test equipment, assembly equipment, fixtures and tools located at suppliers’ sites.
8. Supervises the team responsible for external IQ/OQ/PQ validation activities.
9. Provides strategic and technical support to other departments and companies for new projects implying the strategic choice of external suppliers.
10. Suggests capital budget investments to maintain and improve fixtures, molds and automations located at suppliers’ sites.
Networking/Key relationships
Materials; Operations; R&D; Quality Assurance; Marketing
Qualifications
Minimum Knowledge & Experience preferred for the position:
11. BS and 5 years of experience in related engineering or technical field.
12. Experience in supplier quality engineering and/or supplier quality enigeering team leadership highly preferred.
13. Demonstrated expertise in troubleshooting mechanical and electrical commodities.
14. Demonstrable experience in supporting and resolving component or process related issues with external suppliers.
15. Minimum 5 years of experience in the supervision of technical personnel.
16. Sound knowledge of related scientific disciplines, plus knowledge of general manufacturing practices, leading to a comprehensive knowledge of the complete product cycle.
17. Good oral and written international communication skills necessary.
18. Lean Six Sigma experience Knowledge in Medical Device process validations and Statistical techniques.
Skills & Capabilities:
19. Action Oriented
20. Business Acumen
21. Developing Direct Reports and Others
22. Directing Others
23. Functional/Technical Skills
24. Motivating Others
25. Multidisciplinary attitude
26. Organizing
27. Process Management
28. Building Effective Teams
Travel requirements:
Approximently 30%
People Manager Core Competencies:
Building Talent Planning and supporting the development of individuals’ knowledge, skills, and abilities so that they can fulfill current or future job responsibilities more effectively.
Customer Focus Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value.
Decision Making Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
Driving for Results Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
Driving Innovation Creating an environment (culture) that inspires people to generate novel solutions with measurable value for existing and potential customers (internal or external); encouraging experimentation with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
Emotional Intelligence Essentials Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results.
People Manager Accountabilities:
Effectively carries out the expectations of Werfen People Managers as defined in Werfen’s Role of the Manager program. Among others this includes maintaining regular, at minimum once a month, and transparent communication with the team through effective use of formal one-on-one meetings with direct reports and team meets. Managing performance issues and conflict proactively; uses judgement in consulting with department leadership and Human Resources. Responsibility for the team´s compliance in terms of training, and fulfilment of their tasks and objectives as well as onboarding of new employees and development of the existing team.
Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V
We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 5, employees around the world comprise our Werfen