Sales Advisor Team Leader - Brighton
H&M Brighton, Brighton and Hove, England, United Kingdom.
This is a permanent part‑time position offering 20 hours per week. The position is based in the H&M Brighton store.
As a Sales Advisor Team Leader, you lead the way in direct customer service, store operations, and team development whilst supporting the management team to deliver the best experience for customers and colleagues.
This role is a great step for those with some supervisory experience who wish to pursue a management role in H&M as a Visual Merchandiser or Department Manager.
Key responsibilities
* Inspire customers by promoting campaigns, offers, and activities and being commercially aware of H&M, other retailers, and the current environment.
* Deliver a great customer experience that contributes to the sales and profit goals of your store.
* Support the store management team to create a great team by leading by example and ensuring all colleagues deliver great garment care and store operations.
* Follow health and safety routines to promote the safety and well‑being of all our colleagues and customers.
Qualifications
* Experience in a retail, hospitality or customer‑facing role.
* Excellent communication skills and the ability to lead, train, and develop teams.
* Previous leadership experience is meriting.
* A customer‑first mindset.
Additional Information
Availability 5 days fully flexible, weekends included. Unfortunately, this position does not offer sponsorship for the skilled worker route.
Benefits
* All employees receive a staff discount card, usable on all H&M Group brands in stores and online.
* Employees are included in the H&M Incentive Program – HIP.
* Local markets offer different competitive perks and benefits.
Inclusion & Diversity
H&M is part of H&M Group. We’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges and what we perceive possible.
We strive to have a fair and equal process and kindly ask you not to attach a cover letter.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re‑imagine fashion and together we will re‑shape our industry.
#J-18808-Ljbffr