Location: Saffron Walden (CB10) Type: Permanent Hours: 37.5 hours per week, Monday - Friday 9am-5.30pm Salary: £28,000 Job Reference: 35918 Polytec are looking for a proactive IT Administrator to maintain systems for our client in Saffron Walden. This is a hands-on, site-based role ideal for someone who enjoys variety and takes ownership of both day-to-day support and wider system improvements. Responsibilities: - Deploy software, manage user accounts and apply system policies across the network - Install, configure and maintain hardware, software, network and application components - Diagnose and resolve software, hardware and networking issues - Oversee data storage, backups and retrieval processes - Replace or upgrade faulty or outdated equipment - Recommend and implement improvements to optimise system performance - Enforce security best practices and support cyber-security initiatives - Document internal processes and workflows - Provide first-line IT support to employees Requirements: - Previous experience in an IT Support or IT Administrator role - Strong understanding of Windows operating systems - Knowledge of networking fundamentals - Experience installing, configuring and troubleshooting hardware and software - Awareness of cyber-security best practices and data protection principles - Good problem-solving skills with a proactive, hands-on approach - Strong communication and customer-service skills - Ability to work on site at least 4 days per week - Relevant IT qualification is desirable Please contact us as soon as possible for more details or apply below