Overview
Service Desk Analyst role at TipTopJob. Based onsite in the Cheltenham area. The right candidate will be part of a small IT team and will have skills in 1st/2nd line IT support.
Responsibilities
* 1st/2nd line support tickets
* Onboarding and offboarding
* Hardware setups
* Incident and request management
* Documentation
* New starter inductions
Benefits
* 25 days holiday
* On-site parking
* Discretionary bonus scheme
* 25 days annual leave plus the option to purchase up to a total of 30 days
* Paid overtime
* Maternity leave
* Clear progression structure
* Social events
* Life assurance: 4x annual salary
* Overtime
* Health benefits
Essential qualifications
* 2 years experience
* 365 Suite
* Active Directory
* LAN/WAN
* DNS, DHCP
Other information
* Seniority level: Entry level
* Employment type: Contract
* Job function: Information Technology
* Industries: Advertising Services
Please note as we receive a high level of applications we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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