Dash Express, a member of the Palletways network, is a leading logistics provider in the South-West, committed to delivering exceptional service and operational excellence. In this Luton van driver role, you’ll deliver and collect palletised consignments safely and efficiently while providing excellent customer service at every stop. We provide everything you need to succeed, including a modern fleet, fuel, uniform, and support infrastructure.
Job Title – Luton Van Collection & Delivery Driver - Pallets
Location – Dash Express Exeter, Hill Barton Depot, EX5 1DR
Reports to – Operations Manager
Pay - £12.50 per hour
Shift pattern – Monday to Friday. 07:00 to finish. 40-50 hours per week
Duties & Responsibilities:
· Load, secure and offload palletised consignments safely, using proper manual-handling techniques and lifting aids.
· Carry out daily vehicle checks and report any defects promptly.
· Scan and reconcile items using the Handheld Terminal (HHT); accurately record non-deliveries and discrepancies.
· Complete multi-drop pallet deliveries and collections to schedule while meeting Dash service and health & safety standards.
· Use HHT (Handheld Terminal) for scanning consignments and reporting discrepancies
· Return to depot; unload, label non-deliveries, and ensure all palletised consignments are accounted for on the HHT.
· Communicate effectively with the operations team regarding delays, issues, or route changes.
· Provide professional customer service in person and over the phone, protecting customers’ property and privacy.
· Ensure vehicle cleanliness and refuelling at the end of each shift.
· Follow all company policies, including safe driving, roadworthiness, and Working Time guidance.
What We’re Looking For:
· Full UK driving licence (Category B) and a clean, safe driving record.
· Physically fit and comfortable with regular manual handling / heavy lifting.
· Experience in multi-drop pallet delivery or courier work is desirable.
· Confident using HHTs / scanning devices and following digital workflows.
· Strong timekeeping, reliability, and attention to detai.
· Customer-focused communicator, comfortable in person and on the phone.
· Ability to work independently and as part of a team.
· All of our staff must pass a basic DBS check.
Additional Benefits
· 5.6 weeks holiday entitlement including bank holidays, increasing 1 day per years’ service up to 5 years.