Food Bank Aid is seeking an Engagement and Development Officer to oversee and transform the charity's marketing activities across digital channels, ensuring effective communication and engagement with our audiences. This role will support our different fundraising streams, particularly assisting with key campaigns and creating content for grant applications and Corporate comms. This position will appeal to you if you enjoy a varied work-life, progressing your knowledge in marketing and fundraising, as well as being hands-on with projects. Job Title: Engagement and Development Officer Reporting to: CEO Salary: £35,000, Full Time Location: Food Bank Aid, Great North Leisure Park, N12 0GL About Food Bank Aid: Food Bank Aid distributes food, toiletries, and household goods to 33 food banks across north London and Hertfordshire, from Watford to Tottenham and everywhere in-between. The food banks we support in turn serve an estimated 20,000 people every week. We have provided food banks with over £7.5 million of goods since we opened 6 years ago. Role Overview: Food Bank Aid is five years old and is constantly developing its fundraising and communications, so our Team needs to be flexible in their approach to work and as such, the list of responsibilities below may not be exhaustive. Key Responsibilities: Engagement: This role involves managing our website, social media channels, email campaigns, and supporting the wider team with graphic design needs. You’ll be the central figure in managing marketing processes, reporting on performance, and ensuring smooth workflows across the charity. Website Management: Maintain and update the Food Bank Aid website using WordPress, ensuring content is fresh, relevant, and aligned with our messaging and using Google Analytics to provide insights on traffic, engagement and user behaviour. Email Campaign Management: Create, schedule, and manage email campaigns nd monthly newsletter using MailChimp, ensuring consistent branding and messaging. Design and build landing pages to support email campaigns and drive conversions. Run reports on email campaign success and provide insights for improvements. Social Media Management: Maintain a social media calendar and align with different messaging pillars and content priorities. Work with an external agency to develop engaging content that resonates with our audience and drives awareness of Food Bank Aid's mission and activities. Task & Project Management: Manage and prioritise marketing tasks, projects, and workflows, ensuring deadlines are met and campaigns run smoothly. Support team members with marketing-related tasks, maintaining an organised and efficient work environment. Graphic Design Support: Create visually appealing content using Canva for social media, email campaigns, website updates, and other marketing materials. Ensure all designs adhere to Food Bank Aid’s branding guidelines. Development: · Assist the CEO in communicating with Family Trusts and Foundations to unlock funding and provide updates · Assist the CEO in key digital fundraising campaigns, activities and events · Represent the charity at partnership events to carry out activities Qualifications & Skills: Proven experience in fundraising and marketing operations, digital marketing, or a similar role. Proficient in using WordPress, Hootsuite, MailChimp, Google Analytics, and Canva. Strong organisational skills with the ability to manage multiple tasks and priorities effectively. Excellent written and verbal communication skills. Enthusiastic with a strong can-do attitude Familiarity with GDPR and email marketing regulations is a plus. Please download the Job Description for further information and how to apply. Deadline for applicatons is 5pm 3rd March. We look forward to hearing from you!