Salary: £60,000 - 70,700 per year Requirements: Strong BA capability within IAM, authentication or security transformation. Experience writing user journeys, epics, acceptance criteria and process flows. Stakeholder-facing workshop and elicitation skills. Ability to articulate business impact and operational improvements. Familiarity with Onfido, Verified ID or similar IDV products (desirable). Agile delivery experience (Scrum/Kanban) (desirable). Responsibilities: Capture and refine requirements for Helpdesk and Self-Service IDV. Map current vs future user journeys and identify friction points. Document POC criteria, success measures and acceptance conditions. Support testing, stakeholder workshops and readiness activities. Ensure alignment to Strategic003.1.1 and Strategic003.1.2 outcomes. Technologies: IAM Support Kanban Security More: We are seeking an IDV Business Analyst to join our team in Knutsford, working on-site 3 days a week. This role involves translating business challenges into user journeys and functional requirements for modernised identity verification. Our ideal candidate is equipped with strong analytical skills and has experience in IAM and security transformation. We offer a supportive work environment and a competitive rate of £469, ensuring you contribute effectively to a team focused on delivering real-world benefits. last updated 8 week of 2026