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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From entry to exit, your core responsibility is to ensure customers enjoy their time with us, whether helping them select shoes or style outfits.
Key Responsibilities
* Create memorable customer experiences through authentic service.
* Achieve sales targets and performance metrics.
* Interact with customers, educate them on products, and build rapport.
* Maintain store standards, visual merchandising, manage deliveries, stock replenishment, and adhere to safety procedures.
* Handle cash management and follow security, safety, and stock accuracy policies.
* Encourage customer loyalty via upcoming collections and data collection.
Knowledge, Skills, and Abilities Required
* Flexible schedule, including weekends and holidays.
* Retail sales experience preferred but not required.
* Passion for our brands and lifestyles.
* Excellent communication skills.
* Positive, professional attitude.
* Enthusiasm for learning and sharing product knowledge.
* Ability to work under pressure in a fast-paced environment.
US Candidates Only
* Compliance with Company’s AAP/EEO policies.
* High School diploma or equivalent.
Working Conditions
* Retail environment.
The Extras
* Generous clothing allowance.
* Training & development opportunities.
* Quarterly bonuses.
* 60% discount on Sweaty Betty merchandise.
* Pro-rated 25 days holiday (part-time included).
* Refer a Friend bonus scheme.
* Season Ticket Loan.
* Access to Retail Trust for advice and support.
* Budget for store fitness classes.
* Access to Sample sales.
* Health Cash Plan with Medicash (post-probation).
* Enhanced Family Leave policy.
Our DEI Commitment
We are committed to creating a culture that celebrates diversity, embodies inclusion, and promotes equity. We aim to listen, learn, and develop a workplace where everyone feels they belong and can be their authentic selves. Our mission is to embed diversity, equity, and inclusion at the heart of our business, fostering a culture of belonging and continuous growth. We recognize the journey is ongoing and are dedicated to making meaningful, inclusive changes, working with our DEI committee and collective to champion these values. Because when we say all, we mean it.
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