Client and Proposition Development Manager (12 month FTC)
Part Time (0.6 FTE) – 21 hours per week.
This senior role is within our Corporate Pensions business and reports to the Head of Workplace Pensions.
Client Managers are responsible for the leadership and maintenance of senior‑level client relationships for our corporate pension business in both the public and private sectors. We support clients who entrust us with over £10 bn of funds under management.
Accountability
* Managing a specific set of existing clients through remote and face‑to‑face interactions.
* Retaining and enhancing relationships through active management.
* Meeting client needs by leveraging the capability of our organisation and influencing the proposition.
* Working with the Workplace Team to develop the proposition as emerging regulations (e.g. the Pensions Bill and Value for Money framework) give greater clarity to regulatory and propositional requirements.
The ideal candidate is a credible, well‑presented individual with significant client‑management and propositional experience in workplace pensions. Great attention to detail and the ability to manage competing priorities are critical. This is an opportunity to be part of a collaborative and busy team and to develop the business to reflect market and regulatory needs.
Key Responsibilities
* Proactively defend and successfully retain clients by developing strong relationships at an organisational leadership level; provide clients and customers with an exceptional M&G experience.
* Support the business with ad‑hoc communication and represent the needs of clients and customers internally.
* Manage scheme and client relationships through regular dialogue and provide clients with key governance information, investment, propositional and operational updates as required.
* Represent the customer in all internal and external interactions.
* Develop the Workplace Pensions proposition to meet changing client and regulatory requirements, especially regarding the Pensions Bill and the new Value for Money framework.
Key Knowledge, Skills & Experience
* Outstanding relationship skills, including the ability to manage challenging conversations, show empathy and negotiate within strict parameters.
* Developed knowledge of pensions industry best practice, good network/links with external bodies and individuals in the same field.
* Strong understanding of workplace pensions products, including Stakeholder schemes, GPP, MPP and AVCs.
* Understanding of the Statements of Principle and Code of Practice.
* Strong knowledge of financial services regulatory and legislative frameworks.
* Significant experience in a distribution, sales or relationship‑management environment.
* Material experience of working in a face‑to‑face client role at a senior (board) level.
* Ability to work to specific and short deadlines and manage competing priorities.
* Excellent collaboration skills to build relationships internally and influence the business on behalf of clients.
* Excellent presentation skills for both positive and negative messages.
* Working experience with Word, PowerPoint and Excel.
* Knowledge of Salesforce.com and timely accurate updating of client interactions.
Location
Stirling, Edinburgh, Reading or London.
Work Level
Manager / Expert.
Recruiter
Amy Curtis.
Closing Date
13th April 2026.
What we offer
* A pension scheme of 18 %, with 13 % made up of employer contributions and 5 % employee contributions, plus Share Save and our Share Incentive Plan and financial well‑being support.
* 38 days annual leave including bank holidays, with the opportunity to purchase up to five extra days and flexibility through the Time Off When You Need It policy.
* Our Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy and paternity leave.
* Health & protection cover, including private healthcare, critical illness cover and life assurance for you and family options.
To explore more about life at M&G and our full benefits offering, visit Life at M&G.
M&G is a Disability Confident Leader and welcomes applications from candidates with long‑term health conditions, disabilities or neuro‑divergent conditions.
If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at careers@mandg.com.
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