Jewson New Milton, England, United Kingdom
Overview
Join to apply for the Customer Service Yard Assistant role at Jewson, part of Stark UK. We are looking for a team member who can deliver excellent service at our New Milton branch.
Responsibilities
* Acknowledge every customer, ascertain their needs and provide quick and efficient service.
* Ask open questions to build strong relationships and understand our customers’ current and future requirements.
* Maintain excellent standards across the counter, shop floor and yard.
* Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles.
* Adhere to all company practice and policy, especially health and safety, compliance and business controls.
* Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire.
* Understand our pricing approach and communicate credible prices.
* Support business initiatives to increase sales, margin and service as required.
* Continually develop knowledge of core and specialist product lines to meet customer needs.
What We’re Looking For
* Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts.
* Enthusiasm - Positive attitude and passion for the merchant world.
* Decency - Honesty and integrity in a respectful, ethical workplace.
* Team Spirit - Ability to collaborate and achieve goals together.
* Pride - Commitment to producing top-notch results.
Why Choose Us?
* Quality - Commitment to outstanding products and service that exceed customer expectations.
* Supportive Environment - A culture that prioritises your growth with resources and support to excel.
* Professional Development - Apprenticeships, training, and mentoring programs to elevate your career.
* Great Benefits - Competitive salary, bonuses, pension schemes, life assurance, and other perks.
* Work-Life Balance - Flexible working hours and a hybrid working model.
What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions. We are committed to providing reasonable adjustments to ensure you can perform your best throughout the process.
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