An innovative property development company is seeking to expand its technology function and a key hire for the team is a capable IT Manager, to join them on a permanent basis. This individual will join the business at a transformative time, overseeing the implementation of numerous infrastructure, networking and telephony initiatives. They will manage service providers, serve as an escalation point for issues as well as ensuring incident, problem and change standards are adhered to. The ideal candidate will be an IT Manager with experience in IT infrastructure/operations ideally within the PropTech/property management/property development industry. It would be desirable to have had experience in new builds in remote locations, collaborating with service providers and MSPs to handle the operational management and introduction of networks, Wi-Fi/ 5G, telephony, communications rooms, etc. Additionally, the main responsibilities involve: * SLA/KPI governance; contract negotiations and reviews. * Demand intake, prioritisation and resource planning. * Incident, problem and change escalation; continual service improvement (ITSM best practice). * Data governance and compliance, support cyber security controls. * Enable strategic decisions on sourcing and technology approach. * Advance cyber maturity: zero‑trust, continuous monitoring, periodic audits and certifications. * Microsoft modern tech stack is r...