A leading investment platform in the UK is seeking a Service Management Team Lead to oversee the Service Management Analysts. This role involves managing daily operations, ensuring high-quality service delivery, and leading a diverse team in an ITIL environment. Key responsibilities include major incident management, service transition, and acting as a point of contact for stakeholders. The ideal candidate will have at least 5 years in service management, strong communication skills, and a proven track record in ITIL practices. #J-18808-Ljbffr