Store Sales Associate - 16 Hrs (FTC) Cheshire Oaks Designer Outlet
Location: Cheshire Oaks Designer Outlet, Ellesmere Port, United Kingdom
Overview
We are seeking a Sales Associate to join our team on a fixed-term contract from the start of November at the Cheshire Oaks Designer Outlet store. This is 16 hours per week with weekend availability.
A day in the life
* Represent the brand to the highest company standards, promoting its vision and mission and sharing our exciting new technologies and product innovations with pride to customers
* Deliver extraordinary customer service, engaging with customers to establish a personalised experience
* Meet store key performance indicators (KPIs) indicated by the management team
* Be a team player and support team members to achieve common goals
* Promote a respectful, diverse and inclusive environment in store
* Help ensure the store operates in a cooperative, friendly and engaging environment
* Take responsibility for development and actively seek improvement opportunities
* Respond positively to feedback and understand how to escalate difficult situations with the management team
* Operate tills and handle financial transactions
* Support opening and receiving deliveries in store and meet operational deadlines
* Support management to keep accurate inventories and maintain high standards in back-of-house spaces
* Maintain high display standards following merchandising guidelines
* Adhere to all company policies and procedures
* Communicate product feedback to the management team
* Any other duties required to support the smooth and profitable running of the concession
Requirements
* Excellent communication (verbal and written) and interpersonal skills
* Sales and service mindset to deliver extraordinary service and take initiative to provide additional support where appropriate
* Adaptable to business needs and willing to take ownership of tasks beyond the role when required
* Strong understanding of retail processes, systems and tools with high attention to detail
* Excellent organizational skills and ability to multi-task in a fast-paced environment
* Enjoy working as part of a team and sharing product knowledge to drive sales
* Previous experience in a new retail concept or start-up brand is desirable
Benefits
* Private Healthcare Plan including dental and vision
* 25 days of annual leave per year plus a birthday day off
* Life Assurance, Income Protection and Critical Illness cover
* Employee Assistance Program – Counselling
* 70% Employee Discount on all products
Note: Only those applicants under consideration will be contacted. PANGAIA is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, disability, military status, pregnancy or any other protected status. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This policy applies to all recruitment, hiring, compensation, benefits, discipline, transfer and all other terms of employment. Management shares responsibility for ensuring equal opportunity policies are implemented, and all employees contribute to their effectiveness.
Company
We are a purpose-driven lifestyle company bringing problem-solving materials science innovations to the world. We are a global collective of scientists, technologists and designers using nature’s intelligence to create apparel from innovative tech and bio-engineered materials. Our vision is to inspire a positive Earth future and to design products that are better for the planet. We are committed to protecting biodiversity and using materials that balance planet, functionality and purpose.
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