Job Description
Within your #OneTeam
* You’ll be part of a team of 7 other technicians and 2 supporting Technical Leads to provide operational excellence on IT maintenance.
* You’ll be involved in the daily handover meeting, communicating on all events in the datacenter and handing over key details.
Your main responsibilities:
Enable datacentre capacity growth:
* Optimise racks for new servers
* Connect power and network cables within server and network racks
* Install servers as required by the Team Leader and in accordance with the operational plan
* Assemble and install server hardware (assemble/install/upgrade/update servers)
* Adhere to health and safety rules and regulatory requirements
Contribute to service reliability:
1. Complete interventions on the servers in response to monitoring alerts or customer tickets
2. Upgrade the servers (change obsolete components)
3. Undertake curative maintenance on delivered servers
4. Troubleshoot complex issues using various tools
5. Perform regular established maintenance procedures
6. Understand and maintain cabling systems
7. Replace failed networking devices within racks
8. Implement actions to resolve problems related to the server environment
9. Ensure se...