Salary: £35,000 - 35,000 per year Requirements: Experience supporting business applications in a virtualised environment. Strong understanding of Microsoft technologies: Azure IaaS/PaaS/SaaS, Windows Server, Active Directory, Entra, SSO, and networking fundamentals. Background in application installation, configuration, upgrades, and patching. Understanding of SQL Server (IaaS/PaaS) with an appetite to develop further. Familiarity with ITSM tools such as ServiceNow. Awareness of change control and governance processes. Ability to work independently and as part of a collaborative team. Strong organisational, communication, and problem-solving skills. Exposure to non-Microsoft cloud platforms (desirable). Knowledge of IT infrastructure and virtualisation technologies (desirable). PowerShell scripting for automation and system management (desirable). Experience working within multi-company or shared-services environments (desirable). Responsibilities: Administer and support business applications built on Microsoft technologies including Azure, Windows Server, Entra, Active Directory, and SQL Server. Manage and resolve escalated ServiceNow incidents and service requests. Install, configure, and support new applications based on business requirements through to go-live. Maintain accurate technical documentation within the internal information store. Monitor applications, apply updates and security patches, and escalate issues where required. Collaborate with colleagues, stakeholders, and suppliers to troubleshoot and resolve technical issues. Log application change requests in ServiceNow and present at weekly change board meetings. Support planned out-of-hours work such as upgrades and security patching. Technologies: Active Directory Azure Cloud IaaS Support ITSM PaaS PowerShell SQL Security ServiceNow Windows DevOps More: We are a leading organization seeking a Cloud Applications Analyst to join our expanding IT function based in Hinckley. This role offers a generous holiday allowance, increasing with service, and the option to purchase additional days. We provide a wide range of corporate discounts, a Cycle to Work scheme, a comprehensive pension plan, and competitive family leave policies. Our employees have access to a private medical scheme and a 24/7 employee assistance programme. We also offer a Save As You Earn share scheme and paid annual membership for one relevant professional body. With agile working options where appropriate and career development programmes, we are committed to supporting your growth and success within our team. last updated 8 week of 2026