* Job title: Applications Support Analyst
* Location: Office based, Ringwood Hampshire
* Contract / Hours: Permanent position, 37 hours per week
* Package: Competitive salary and excellent Colleague benefits
About the role
Churchill Living are recruiting for an Application Support Analyst to join the IT projects team based in Ringwood. The Analyst is responsible for providing software support across a range of third party hosted applications
The role will also look to provide an inhouse system administrator role. Being the lead for Churchill Estates Management's hosted applications, whilst working with the wider application team who support other systems operating across the Churchill Group.
Your key responsibilities will include:
1. To resolve service desk tickets relating to your range of assigned applications, documenting resolutions and actions undertaken.
2. To maintain and update technical documents and procedures.
3. To support the business with system reports and wider day to day system operations.
4. Prepare maintenance and upgrade schedule proposals for your manager's review and approval.
5. To lead on system upgrades tasks including the management of UAT completions.
6. To assist with any application projects and wider integrations...