We are currently seeking a Parts Advisor to join our team in Hemel Hempstead.
Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next step in your career? Are you interested in joining a forward-thinking franchise dealer group?
Hartwell is a leading retail motor group in the UK with over 100 years of successful trading. Operating across 11 locations, we currently represent BYD, Ford, Omoda/Jaecoo, and GMW ORA.
Key responsibilities of the Parts Advisor:
* Deal with customer enquiries over the phone and face-to-face
* Order, book out parts, invoice, and take payments
* Check in parts deliveries
* Assist with parts stock checks
* Liaise with the workshop, service advisors, and customers
* Ensure prices are entered onto VHC within the required timeframe
* Contact customers to offer special promotions
* Pick parts and check for damage or shortages
* Pre-pick parts for scheduled workshop jobs
The ideal Parts Advisor:
* Retail, administration, or reception experience
* Good telephone manner
* Excellent customer service skills
* Recent experience as a Parts Advisor in a franchised automotive dealership or parts factor is preferable
* Full, valid, and clean UK driving license
* Ability to communicate effectively at all levels
Rewards & Benefits:
If you are looking to join a well-established company that offers excellent rewards, including:
* Workplace pension scheme
* Staff discounts
* Career development opportunities
* Discount and savings portal
* Health and wellbeing programmes
* Free parking
* On-site parking
#J-18808-Ljbffr