REF/ 106690
Housing Officer - Homes and Communities
Location: Birmingham, B1 1SJ
Salary: £30,503.19 - £33,188.00 per annum, plus £1,680 car allowance
Hours: 37.5 hours per week
About The Role
We are seeking an experienced housing officer responsible for managing a patch of approximately 600 homes across a dispersed area. Responsibilities include estate management, addressing low-level anti-social behaviour (ASB), tenancy sustainment, lettings, and other tenancy-related tasks. If you have housing management experience, are capable of handling a demanding role, and are passionate about customer service, we want to hear from you.
About You
It is essential that you can work independently with minimal supervision, organizing your workload to meet goals and KPIs. The role is full-time, based at the Birmingham office, with travel across the Midlands. The position qualifies for an essential car user allowance.
Benefits
* 26 days annual leave plus bank holidays, with the option to buy up to 5 more
* Birthday leave
* New Home leave
* Life assurance (3 x salary)
* Employee Assistance Programme
* Health Cash Plan
* Pension
About Us
Trident Group has over 60 years of experience in delivering homes, services, and innovation for up to 8,000 people across more than 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs over 700 staff, collaborates with volunteers, and provides training and apprenticeships. Its annual turnover exceeds £37m, with assets valued at nearly £190m.
The Group comprises:
* Trident Housing: Provides landlord services including housing management and maintenance.
* Trident Reach: A registered care and support charity offering person-centred services, including support for individuals with learning difficulties, mental health needs, young people at risk, older people, BME groups, homeless individuals, those seeking employment, and victims of domestic abuse.
Our Core Values
* Trustworthy: We earn trust by being open, honest, and fair.
* Collaborative: We work as one team to achieve our goals.
* Accountable: We take responsibility and do what we say we will do.
* People Focused: We always put people at the heart of everything.
* Caring: We care about providing excellent service and helping people.
We celebrate equality, diversity, and inclusion, striving to build a community where everyone feels valued and respected. As a Disability Confident Committed Employer, we are committed to inclusive recruitment, accessible vacancies, offering interviews to disabled candidates, providing reasonable adjustments, and supporting employees with disabilities.
Applying
Please submit your application with a current CV, which will be used to assess your suitability. You must also provide proof of right to work in the UK at interview, such as a valid passport. Relevant roles are subject to a DBS disclosure.
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