Interim Housing Officer – Devon
Contract: 3 months (with potential extension)
Rate: Negotiable hourly rate (DOE)
Location: Devon
We are seeking an experienced Interim Housing Officer to join a busy housing provider in Devon on an initial 3-month contract. This is a hands-on role managing a complex patch of up to 100 properties, requiring strong tenancy management skills and the ability to handle challenging cases with confidence and professionalism.
Key Responsibilities
* Manage a defined patch of residential properties, delivering a high-quality housing management service
* Handle anti-social behaviour (ASB) cases, including investigation, enforcement, and partnership working
* Support vulnerable residents, working with external agencies to sustain tenancies
* Manage and reduce rent arrears, including recovery action and tenant engagement
* Respond to and manage cases relating to damp and mould, ensuring compliance with Awaab’s Law and internal policies
* Carry out tenancy visits, inspections, and risk assessments
* Maintain accurate records and ensure compliance with all relevant housing legislation
Requirements
* Proven experience in a Housing Officer / Tenancy Management role
* Strong working knowledge of ASB case management, safeguarding, and tenancy law
* Experience dealing with complex and high-demand patches
* Understanding of Awaab’s Law, damp and mould regulations, and property compliance
* Ability to manage arrears and engage effectively with tenants in difficult circumstances
* Excellent communication, organisation, and problem-solving skills
* Full UK driving licence and access to a vehicle (preferred)
What’s on Offer
* Competitive, negotiable hourly rate
* Flexible working arrangements
* Opportunity to make an immediate impact within a supportive team
* Potential for contract extension
Call Ellie Benson on (phone number removed)/(phone number removed) to discuss