Relationship Manager Salary £25000 - £30,000 - Commission and bonuses Gold Group is a successful, employee-owned recruitment business based in East Grinstead, West Sussex, supporting leading organisations across highly regulated and technical sectors, including Defence, Engineering, Life Sciences, Construction, IT and Renewables.We are looking to appoint a Relationship Manager to join our Client Solutions team, supporting and developing a portfolio of established defence accounts. This is a delivery-focused role with a strong emphasis on client relationships, service quality and account development, rather than new business sales.The key part of your role as a Relationship Manager will be working closely with key defence clients, you will be responsible for ensuring consistently high standards of recruitment delivery and customer service. Your role will include: Managing end-to-end recruitment delivery across multiple live roles and disciplinesOverseeing established defence accounts, ensuring timely and accurate deliveryBuilding strong, trusted relationships with client stakeholders and hiring managersActing as a key point of contact for clients, ensuring a high-quality service experienceProactively nurturing and developing existing accounts with the aim of becoming a preferred / top-tier supplierMaintaining compliance and best practice within a regulated defence environmentCollaborating closely with internal consultants and delivery teams This role is ideally suited to someone currently working as a Resourcer, Delivery Consultant or Account-focused Recruiter who enjoys managing multiple requirements and building long-term client relationships. As a Relationship Manager you should have the following Experience within recruitment delivery, resourcing or account managementThe ability to manage multiple roles, clients and disciplines simultaneouslyExcellent relationship-building and customer service skillsStrong organisational skills with the ability to prioritise and meet deadlinesA proactive and solutions-focused mindsetConfidence communicating with both clients and candidatesAn interest in developing accounts rather than pure sales activityExperience in defence, engineering or other regulated sectors would be advantageous but is not essential. What We Offer Employee Owned Trust (EOT) - share in the success of the businessCompetitive salary and benefits packageHybrid working opportunitiesStructured training and ongoing career developmentSupportive, collaborative team environmentAnnual company incentives and trips10 days paid Christmas shutdown (not deducted from annual leave) If you are a delivery-focused recruitment professional looking to move into a client-facing relationship management role within a stable, well-established defence environment, we would be keen to hear from you. Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.