Rough Sleeping Outreach and Assessment Manager
London
£41,500 - £42,000 per annum
The Role
Our client delivers a pioneering service that tackles rough sleeping and street homelessness. As a Rough Sleeping Outreach and Assessment Manager, you will play a central role providing trauma-informed, person-centred support to people experiencing homelessness.
This is a leadership role with strong operational responsibilities, where you will guide and develop a team delivering outreach and assessment services to those sleeping rough. You will provide day-to-day supervision, ensure safe and effective rota cover, and oversee high-quality assessments, support planning and partnership working. By modelling a trauma-informed, person-centred approach, you will help your team build trust, connect people with the right services and long-term accommodation, and reduce the risk of homelessness recurring.
In addition to these core responsibilities, you will manage the Rough Sleeping Outreach and Assessment Team Leader role, providing direct leadership, mentoring and oversight. You will also deputise for the Operations Manager, Outreach, when required, giving you a wider strategic remit and ensuring continuity of management across our client’s outreach and assessment services. This broader scope sets the Manager role apart, giving you responsibility not only for frontline delivery but also for service-wide coordination and operational decision-making.
Why join our client
You’ll be part of a friendly, skilled charity team dedicated to ending homelessness. Our client offers comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services