Our prestigious client situated in North Berwick is currently seeking a Cafe Manager. This role involves managing the day-to-day operations of the Cafe and team. This is a temporary role for a duration of 2-3 months (this could be extended for the right person and have the possibility of becoming permanent) Your Time at Work Main Duties and Responsibilities: Operations Management - Oversee day-to-day café operations, ensuring excellent customer service and a high-quality food and beverage offering. - Manage stock control, ordering, and supplier relationships to minimise waste and maintain appropriate levels. - Monitor health, safety, and hygiene standards, ensuring full compliance with food safety regulations. - To ensure all areas of the premises are always kept clean and tidy. - Handle cash management, till reconciliation, and banking procedures. - Fill in for Cafe and Bookshop staff to cover holidays - Manage the donations, sorting and collections of books, in the absence of the bookshop manager - To minimise controllable costs and shrinkage at all times. - Stock management on Cybertill. - Liaising with other departments such as Fundraising, Finance and Facilities. - Liaising with Community Groups for use of the premises for events outside normal opening hours. Staff Management - Recruit, train, supervise, and support café & bookshop staff and volunteers, fostering a positive and motivated team culture. - Organise staff and volunteer rotas and manage holiday requests to ensure appropriate cover at all times, including covering for absences when other staff/volunteers not available. - Conduct regular team meetings and performance reviews, providing feedback and development opportunities. - Lead by example, promoting excellent service standards and teamwork. - General administration using Better Impact Volunteer management system Microsoft word, Excel and Outlook, Customer Service & Business Growth - Ensure all customers receive a warm, friendly, and efficient service. - Handle customer enquiries, feedback, and complaints professionally. - Support the management team to develop promotions, marketing initiatives, and events to increase revenue. - Monitor sales performance and identify opportunities for improvement. - Working with the fundraising team to develop income generation opportunities. - Working alongside Café Chef and the Area Café & Trading Manager to maximise profits while remaining competitive. Our Perfect Worker Essential: - Previous experience in café, restaurant, or hospitality management. - Strong leadership and staff management skills. - Excellent communication and interpersonal skills. - Knowledge of health, safety, and food hygiene regulations. - Ability to work under pressure, multitask, and problem-solve effectively. Desirable: - Barista and/or food preparation experience. - Basic financial management and budgeting skills. - Familiarity with point-of-sale (POS) systems This role requires flexibility to work Saturdays and public holidays as part of the regular shift pattern. Key Information and Benefits £15.17 per hour About Staffline Brightwork Ltd is an employment agency for permanent roles and employment business for temporary roles.