What you’ll be doing
1. Own and be accountable for the build, operation & maintenance of packet core platforms in our innovation labs including inputting to delivery plans, integration of platforms.
2. Collaborate with cross functional teams within
3. Mobile including Design, Operations, Development, Quality Assurance & Leading technical discussions and investigations across mobile core networks.
4. Support incident, change, problem, risk, and vulnerability management. Tracing network issues and investigating dataflows using network tools available (CNOM/Wireshark/NetScout)
5. Drive and maintain alignment of the Test Environments with reference to the live EE network
6. Champion and drive continuous improvement for the service that we offer to our key stakeholders – Test, Design and Operations. Promoting and encouraging effective automation solutions for our mobile core.
7. Work co-operatively with other business communities and third parties, to improve service performance, quality, and customer experience.
8. Lead the config changes with CICD pipeline and drive the successful implementation within all of the Labs environments.
9. Line manage a small squad (typically 2–6 engineers) comprising L2/L3 engineers and specialists.
Skills Required for the Role
10. Expert knowledge of Cloud Native Core.
11. Strong understanding of 5G/LTE architecture, Policy Control Function (PCF) call flows, and protocols (BGP, PFCP, GTPv2, Diameter, SIP).
12. Linux administration (OEL/RedHat), networking design/operations, MySQL DB, and Kubernetes administration/troubleshooting.
13. Proficiency in Ansible, Terraform, Git, Jenkins, Python, and Unix Shell scripting.
14. Familiarity with OSS tools and tracing systems (CNOM, Wireshark, Prometheus, Netscout).
15. Knowledge of network security, firewall implementations, and vulnerability management.
16. Experience implementing reliability engineering and automation for patching, deployment, and maintenance.
17. Line management experience in an operational context, with strong vendor/stakeholder management and clear communication skills.
Experience Required for the Role
18. Proven experience in a technical role within a telecom organization, managing support and maintenance of cloud core platforms.
19. Hands-on experience with Linux administration and automation tools such as Terraform and Ansible.
20. Practical involvement in core network deployments, feature testing, and troubleshooting.
21. Strong understanding of end-to-end mobile services, Network Cloud, IP, and transport capabilities.
22. Demonstrated ability to introduce automation for operational efficiency and reliability.
23. Experience in line management or leading technical teams in a 24×7 operational environment.
24. Excellent stakeholder management and clear communication skills.
Benefits
25. On target 10% on target bonus
26. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
27. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
28. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
29. 25 days annual leave (not including bank holidays), increasing with service
30. 24/7 private virtual GP appointments for UK colleagues
31. 2 weeks carer’s leave
32. World-class training and development opportunities
33. Option to join BT Shares Saving schemes.