Overview
Permanent - part time, 7 hours a week, as Assistant Shop Manager at Scope's Ashington shop you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you'll find extremely rewarding.
You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great attitude and a willingness to learn.
Responsibilities
* Be responsible for running the shop when the shop manager is absent (as required).
* Recruit and train volunteers and support the shop team in delivering excellent customer service.
To be successful in this role you will
* Have proven experience in a retail or customer service environment.
* Be passionate about retail.
* Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers.
* Have a strong customer focus.
* Have solid IT skills.
* You will have a good attention to detail and have a creative eye for shop displays.
Please explain in your application, with examples, how you can meet these important skills.
Equality, Diversity & Inclusion
We ask you to show an appreciation of Scope's values and our ambition of creating equal futures with disabled people.
At the heart of everything we do at Scope is Equality, Diversity and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
Scope benefits
* 35 days annual leave
* Flexible working (where we can)
* Company pension
* Excellent training and career development
* Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
* Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Hours & Values
Scope shops are open every day. Some weekend and Bank Holiday cover is needed. Our full-time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values are: pioneering, courageous, connected, open, fair. By living our values and trusting each other, we empower our colleagues to make decisions and to spark creativity for innovation, pushing boundaries and driving positive change with grit and a sense of urgency.
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