Job Description
Aerospace Operations Account Manager
Location: Heathrow area
Salary: £40,000 – £45,000 + benefits + Bonuses
Working Pattern: Monday to Friday with flexible start and finish times
Sector: Aerospace & Time-Critical Logistics
The Opportunity
We’re exclusively partnering with a well-established global logistics provider to recruit an Aerospace Operations Account Manager to support the continued growth of their Aerospace and Time-Critical division.
This is a hands-on operational role, managing high-value, mission-critical Aerospace shipments where precision, speed, and compliance are non-negotiable. The business offers a Monday–Friday working week with flexible start and finish times, making this a rare opportunity to balance a demanding Aerospace role with genuine flexibility.
You’ll take ownership of key Aerospace accounts, acting as the operational link between customers, airlines, suppliers, and internal teams.
Key Responsibilities
* End-to-end operational management of Aerospace, AOG, and time-critical shipments
* Ensure strict compliance with SOPs, customer requirements, customs regulations, and IATA standards
* Act as the main operational point of contact for customers, overseas agents, airlines, and suppliers
* Coordinate air and road movements, ensuring optimal routing and service continuity
* Proactively monitor live shipments, managing exceptions and resolving issues in real time
* Maintain accurate job files, system updates, and operational documentation
* Effectively prioritise workload to meet service levels and critical deadlines
* Support out-of-hours requirements as part of a collaborative Aerospace team
* Work closely with internal commercial and operational stakeholders to ensure seamless delivery
What We’re Looking For
* Proven experience within Aerospace logistics, AOG, or time-critical supply chains
* Strong operational background within air freight (road essential; multimodal preferred)
* IATA Dangerous Goods trained
* Solid understanding of Aerospace customs procedures and compliance
* Calm, decisive, and solutions-led under pressure
* Confident communicator with strong customer-facing experience
* Highly organised with excellent attention to detail
Why Apply?
* £40,000 – £45,000 salary depending on experience
* Monday–Friday working week with flexible start and finish times
* Join a specialist, growing Aerospace & Time-Critical operation
* High-exposure role handling complex, high-value shipments
* Long-term career development within a respected global logistics provide