Area Operations Manager, CTOi.
The Chief Technology Office Infrastructure organisation (CTOi) manages IT services and infrastructure critical for employees and customers, such as compute platforms, storage, database, data centers, voice, video and data networks, infrastructure security, cloud hosted infrastructure, and end user services such as devices, collaboration and workspace technologies.
The CTO organisation is made up of multiple Areas. Each Area provides different products and services to meet our customer requirements and deliver objectives for the bank.
The purpose of operations management is to partner with CTOi Areas, to:
* Enable delivery of strategic objectives
* Effectively manage CTO day-to-day financial and workforce operations
* Provide robust governance and challenge to optimise customer value
* Support prioritisation to deliver against constraints and targets
The role is expected to initially support Cloud and Data Centre Services, however the individual may be required to support other CTOi areas performing similar core responsibilities based on changing requirements.
Responsibilities:
1. Responsible for end-to-end ownership of Area COO activity, covering financial, workforce and third party/vendor management
2. Supporting design and delivery of strategic initiatives, including development of business cases and benefi...